VALLEY SHORE EMERGENCY COMMUNICATIONS
Valley Shore Emergency Communications
Our training program is an extensive in-house program of approximately two-hundred hours, familiarizing the new hire with our specific policies, procedures, equipment, geography, and services with whom we work. During or shortly after this period, depending on the State of Connecticut training schedules, the new hire will attend the mandatory eighty-hour Telecommunicator course. Upon completion of this, the last step will be training and certification in Emergency Medical Dispatch, a system that identifies appropriate medical response and provides pre-arrival instructions to those in need.
Longevity is a hallmark of Valley Shore, with some staff approaching twenty-five years of service. Competitive wages, benefits, a comfortable and cooperative work environment, and other intangibles create an atmosphere of positive growth and career path movement.
Over the past twenty-five years, Valley Shore has been presented with many challenges as expectations of both the emergency caller and the incident responder have grown. We have met many of these challenges with pro-active management and advances in call-handling technologies. We look forward to the next quarter-century with optimism and will, as is our way, meet all future challenges with energy and determination.